
Brookeld Engineering Labs., Inc. Page 95 Manual No. M03-165-F0612
❏ Viscometer Will Not Return to Zero
✓ Viscometer is not level
• Checkwithspindleoutofthesample
• Adjustthelaboratorystand
✓ Pivot point or jewel bearing faulty
• PerformanOscillationCheck*
✓ Remove the spindle and turn the motor OFF; select display to % torque mode.
✓ Gently push up on the viscometer coupling.
✓ Turn the coupling until the digital display reads 10-15 on the % display.
✓ Gently let go of the coupling.
✓ Watch the digital display; you should see a “run” of numbers next to the %; the “run” of
numbers should ultimately stop at 0.0 (+/- 0.1).
If the digital display does not return to ZERO, the unit most likely is in need of service.
• Performcalibrationcheck(SeeAppendixE)
• ContactBrookeldEngineeringLaboratories,Inc.oryourBrookelddealerforrepair(See
Appendix N).
* This procedure does not apply to instruments with ball bearing suspension. (See section I.3)
❏ Display Reading Will Not Stabilize
✓ Specialcharacteristicofsampleuid.Thereisnoproblemwiththeviscometer.
• RefertoAppendixC
✓ Check for erratic spindle rotation.
• Verifypowersupply
• ContactBrookeldEngineeringLaboratories,Inc.oryourBrookelddealerforrepair.
✓ Bent spindle or spindle coupling.
• ContactBrookeldEngineeringLaboratories,Inc.oryourBrookelddealerforrepair.
✓ Temperatureuctuationinsampleuid.
• Usetemperaturebathforcontrol
❏ No Recorder Response
✓ Be Sure the viscometer is not at ZERO reading.
✓ BesuretherecorderisONandnotonSTANDBY.
✓ Verify the range settings.
✓ Check cable leads for clean connection.
✓ Verify cable connections (see Appendix H).
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